​Professional Standards and Safeguards

 

At EH Clinical Services, we maintain the highest professional standards to ensure the safety and trust of our clients. We are fully committed to providing services in compliance with industry regulations and ethical guidelines.

​

 

Indemnity Insurance

 

We hold comprehensive indemnity insurance to protect both our clients and our service, ensuring that all expert reports and services are delivered with the utmost care and professionalism.

​

 

DBS Enhanced Checks

 

All personnel working directly with EH Clinical Services undergo enhanced DBS (Disclosure and Barring Service) checks to verify that they meet the required standards for working in professional settings and with vulnerable individuals. This process ensures the safety and integrity of our services.

​

 

NMC Registration and Revalidation

 

As part of our commitment to excellence, all clinical staff providing expert services are Registered Mental Health Nurses (RMNs) and are fully registered with the Nursing and Midwifery Council (NMC). They undergo three-yearly revalidations to maintain their registration and ensure they meet the NMC’s stringent professional standards.

​

 

Safeguarding Duties

 

At EH Clinical Services, we take safeguarding very seriously. We are committed to protecting and promoting the welfare of all individuals, especially those who may be at risk.

​

If, during the course of our services, we believe that an individual is at risk of harm or abuse, we have a duty to act in accordance with safeguarding protocols. This may include making appropriate referrals to relevant authorities, such as local safeguarding services, social services, or law enforcement, to ensure the protection of the individual. Our team follows internal safeguarding policies to ensure that any concerns are handled swiftly and in a way that prioritizes the safety and well-being of those involved.

​

 

Anti-Slavery Statement

 

At EH Clinical Services, we are committed to preventing slavery and human trafficking within our business and supply chains. We have a zero-tolerance approach to modern slavery and take proactive steps to ensure our operations are free from such practices. We follow strict internal policies that apply to all employees, contractors, and suppliers, ensuring that our operations align with the highest ethical standards.

​

 

Privacy Policy

 

At EH Clinical Services, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services. We adhere to strict internal data protection policies to ensure all personal data is handled responsibly and in compliance with applicable laws. Our business is registered with the Information Commissioner's Office (ICO).

​

 

Terms and Conditions

 

These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to comply with these terms. We have internal policies that guide the provision of our clinical services, ensuring all work is carried out to the highest standards of integrity and professionalism.

Our liability is fully limited as permitted by law. We do not accept liability for any damages, losses, or claims arising from your use of our services, except as explicitly stated in these terms.

​

 

Refund Policy

 

At EH Clinical Services, we strive to ensure that all our clients are satisfied with our services. Due to the significant clinical time and resources invested in the initial case review and report drafting, we do not accept refunds once the work has commenced.

​

However, if you are unhappy with the services provided, please contact us within 7 days of receiving the service to discuss a resolution. We follow a robust complaints procedure, ensuring all concerns are handled fairly and promptly.

​

 

Cookies Policy

 

Our website uses cookies to enhance your browsing experience. By continuing to use our website, you consent to the use of cookies in accordance with this policy. We have internal policies to manage the use of cookies and ensure they are used responsibly.

​

 

Accessibility Statement

 

At EH Clinical Services, we are committed to ensuring that our website is accessible to all users, regardless of their abilities or disabilities. We aim to provide an accessible and user-friendly experience for everyone. We are continually working to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG).

​

 

Intellectual Property Rights

 

All content on the EH Clinical Services website, including text, graphics, logos, and software, is the property of EH Clinical Services or its licensors and is protected by copyright laws.

​

 

Governing Law

 

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

​

 

Disclaimer

 

The information provided on our website is for general informational purposes only. While we strive to ensure the accuracy of the content, we advise clients to seek professional legal advice before acting on any information provided on the website. EH Clinical Services does not accept responsibility for any loss or damage caused by reliance on the general information provided.